“You want technology to support your life, not run it. The problem is not that the cell phone rings, but the problem is that we answer it when we shouldn't.”
“There's a sense that because we have the technology to communicate so fast that we should be responding immediately. But often what we see are false deadlines and unnecessary interruptions. It wasn't like that 10 years ago.”
“Nobody gets taught how to handle e-mail, so how can we blame them for looking at the same e-mail three or four times? There is an expectation that you have to respond to an e-mail as soon as it comes in or you have done something wrong. That's not right.”
