“It used to be that when you built a better mousetrap, the world beat a path to your door. With spam, I find that when I build a better mousetrap, the mouse just gets smarter.”
“Internet Service Providers in developing countries often have no idea how to stop spam effectively. They put up basic filter software, but fail to actively manage the system.”
“The basic filter will stop 70 or even 80 percent of spam, but that 20 percent that gets through is a significant and growing amount. Spam is like cockroaches: You stamp on one, another 10 appear out of a different crack in the wall.”